Taking people for granted is expensive.
It’s good business practice to treat people well to begin with.
Cue the following scenario…
Business Leader: “Troy, my best engineer just quit. I need to backfill immediately.”
Me: “Absolutely. Firstly, tell me the circumstances leading up to the resignation?”
Business Leader: “What do you mean?”
Me: “Why did the person quit?”
Business Leader: “They took another position.”
Me: “Why?”
Business Leader: “I don’t know. People leave for all types of reasons.”
Me: “They do, but there’s a tipping point before every departure. The signs are always there.”
Business Leader: “Troy, I’m busy and I’m not a psychiatrist. I run a business, not a daycare.”
Me: “Therein is the problem. All you do is run a business. The day you stop just running a business, call me!”
End of scenario.
I’m not Dr. Phil, but I can normally discern very quickly why someone quit after dealing with a leader.
Backfilling a vacated position under a poor leader is counterproductive to my business and the success of any partnership.
Be the reason people skip to work everyday.
