Talent Search Partners, Inc.

TALENT SEARCH PARTNERS, INC.

Leadership

Excellence Goes The Extra Mile

I had a fascinating call with an engineer today… She’s pursuing an MBA which she’s looking to leverage into a career in management… It’s not everyday that I speak to an engineer who has MBA ambitions, so I probed… The “why” behind the pursuit of an MBA was admirable… There are good, great, and excellent engineers… Excellence goes the extra mile! She wasn’t content with just designing good products. She wanted to understand the bigger picture behind the product. It was a conversation with her then Manager that fueled the desire to go the extra mile… I’m paraphrasing and perhaps oversimplifying the story, but after inquiring into the delay in releasing one of their products, she was essentially told to focus on designing and to leave management activities to those who understood it. Fueled by curiosity and a desire to be more than just an “engineer”, she decided to enroll in an MBA course so that she could look behind the curtain… This reminded me of a conversation I had with another young engineer who learned sign language while working at his previous company because one of his co-workers was deaf… These are the types who refuse to be limited by a job description and will go the extra mile without being asked to. Excellence always has a compelling story behind it… …there is something attractive about scarcity!

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A Legacy of Leadership Excellence

Leadership is a dear subject to my heart. Having sat under my fair share of leaders, good & bad, I’ve seen what works and what doesn’t. This morning before Christmas breakfast, I stumbled onto an article about The San Antonio Spurs head coach, Gregg Popovich. Coach Pop, as he’s referred to by his players, has been coaching the Spurs for 28 years, a tenure that is not common in sports these days. In this revolving door society, it’s rare for anyone to stay with one organization for that length of time, especially over the last few years while the organization has been struggling to rebuild after their championship run. So, why has the organization bought into Coach Pop’s style of leadership, and how has he remained influential amongst his players 28 years in? The answer is simple and the excerpt from the article below sums up what I believe to be at the heart of responsible leadership: “A cornerstone of his philosophy is balancing the human and sporting aspects of coaching; a method he has employed repeatedly to extract the best performance from his players.” Chris Paul, the franchises newest point guard and seasoned NBA professional, highlighted Coach Pop’s “human-centered coaching philosophy.” “This balance of performance and personal connection is what has made his method a benchmark for coaching excellence.” This is frankly where a lot of leaders fall by the wayside amongst their followers. Being tactical is great. Technical expertise builds credibility, but it doesn’t foster trust and an unwavering commitment from your team. Understanding how grueling and lonely the NBA season can be for his players has made Coach Pop take a balanced approach to leadership that emphasizes stepping away to unwind and refuel with your loved ones. The 5 championships and cruise control to retirement makes perfect sense now. Be as demanding as you need to be, but keep the well-being of your team at the center of your leadership. If you do, then you’ll never have to ask them to go the extra mile. You won’t have to wonder if that request for an afternoon off is really a need to slip away for an interview with your competitor. This brand of leadership does not mean that you won’t experience turnover. In fact, talent will always leave for what they believe to be greener pastures. What Coach Pop can hang his hat on is not his retention of talent, but the caliber of men he is cultivating. This translates to better Fathers, Husbands, & other life accomplishments beyond basketball. When I was courting my now Wife some years ago and going through some personal struggles, my then Manager told me to take an afternoon off to take her to lunch. That was a crucial moment in our relationship and that afternoon set the foundation for what is now a wonderful marriage & life together. My tenure under his leadership had it’s fair share of challenges, but that moment was solidified in my heart as human-centered leadership at its finest. X’s and O’s are necessary and part of the scheme towards success, but put your people first and you’ll never have to worry about being fired or losing the faith of your team.

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