Talent Search Partners, Inc.

TALENT SEARCH PARTNERS, INC.

Ghosting

Forget Ethics, We’re Hurting The Marketplace By Not Giving People Feedback

Ghosting was the unofficial theme for 2025… We can all agree that no one deserves to be left in the dark… Human decency dictates that everyone is worthy of being told how an interview or meeting went… This new anti-ghosting legislation coming into effect in 2026 is being received with some pessimism, with some believing that it will offer no real value to someone who could use such feedback from an employer as a catalyst for self-reflection & self-improvement… To fulfill his mandatory media obligations and avoid fines, Marshawn Lynch aka “Beast Mode” of the Seattle Seahawks took part in a memorable media day press conference in 2015. He was quoted as repeatedly saying – “I’m here so I won’t get fined” … “I’m here so I won’t get fined” … “I’m here so I won’t get fined”… Check out the official clip here – https://www.youtube.com/shorts/tF7nQibuWjA I’m afraid that many decision makers will only comply with this new law just so they won’t get fined, meeting base standards with the absolute least amount of effort… Cue the rise of automated (generic) responses that job seekers can expect to receive as a result of this new bill – “After careful consideration…” My major concern however is how such feedback will negatively impact our quality of talent, unemployment, and productivity within the work environment. Anyone who has ever written a persuasive essay in grade school is familiar with their professor’s infamous red pen… Those who struggled with persuasive writing are quite accustomed to seeing their papers returned covered in red ink… While disheartening, your professor’s red pen was a sign of mercy and redemption… You were usually given a chance to review the comments with your professor, make the necessary corrections, and re-submit your paper. The process could take 2 or 3 revisions, but in the end, you usually ended up with a better grade had you not taken those steps… This process of self-editing based on constructive qualitative feedback produced a better grade & student in the end… Let’s not forget the importance of feedback that allows someone to make the necessary adjustments and how that can positively impact their future… By not providing job seekers with this sort of information, we are allowing them to proceed through the marketplace at a disadvantage, thereby diminishing the quality of their interactions with companies, which will result in more widespread frustration from both sides… As a Search Partner with 15 years in the recruitment industry, I’ve had countless candidates ask for feedback after their interviews no matter how negative it was… They viewed feedback as a way of measuring their growth… So, if we are going to mandate that decision makers provide feedback to applicants as part of an anti-ghosting initiative, let’s double click to make sure that the feedback is specific, thoughtful, & honest… We owe it to our society to ensure that we are positioning our best for long-term success.

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A Slap On The Wrist (New Anti-Ghosting Legislation)

EMPLOYERS, you can now be fined it you do not provide feedback to a candidate you’ve interviewed within 45 days. This is new legislation as part of a reform to our employment standards in Ontario. This will come into effect January 2026…happy new year! Great news, right!? I wish I could rejoice with everyone in the marketplace… I guess strong-arming an employer to act ethically could be considered a win, but there’s still a lot of work to do… Fines are like placing a band-aid on a muscle ache. We’re simply covering the issue without really addressing the source of the problem… Does a candidate deserve to be informed about the outcome of their interview? Absolutely. Do I believe decision makers & candidates should be held accountable? Absolutely. I wish it were that simple to make ghosting disappear by throwing money at it, but it bothers me that such a fundamental act is not being practiced in the first place. We’ve concluded that financially penalizing the offenders will somehow improve the state of the marketplace and make our economy stronger. Those of us who have had to punish our children without addressing the error and conveying best practices going forward, know that it’s probable for that child to engage in the same actions in the near future. Penalties without outlining clear steps towards rehabilitation are short-lived… We’ve also seen examples of those with enough financial backing to circumvent penalties to protect their own interests. Sadly, this is nothing new. Every decision maker needs to ask themselves the following question: 👉 What is our vision statement for how we’d like to be perceived in our marketplace? A sober answer to this question will eradicate the possibility of ghosting anyone. Your competitive advantage is directly tied to the experience you provide to people, and one bad experience can derail your entire business model. Respecting people should be foundational, not a forced act by way of a penalty. Poor business etiquette has penetrated our leadership ranks. We’ve lost the art as leaders to communicate bad news to people, choosing to hide behind emails or not communicating at all. “Anything you can do, I can do better” has become a theme song for many who take part in the hiring process. Recruiters are ghosting candidates, candidates are ghosting recruiters, decision makers are ghosting recruiters & candidates, and so forth… Proving that I can “out ghost you” has become a thing, leaving casualties along the way and a fractured hiring process that will force our best and brightest to search for greener pastures in neighbouring economies. A poor reputation spreads like a wild fire, and fines are masking the real issue. Treating people well will cost you nothing – this is precisely why GOOD LEADERSHIP matters.

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